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The original item was published from 8/26/2020 10:34:08 AM to 8/26/2020 10:35:15 AM.

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Posted on: August 26, 2020

[ARCHIVED] Social Security Administration


Dear Community Partner,

Social Security remains committed to providing uninterrupted benefits and vital services the public relies on, especially during the current coronavirus pandemic. As an important part of the community, I am asking for your help to share important information with your community members and partners in the local area. Despite challenges government and businesses face at this time, we want people to know we remain ready and able to help them by phone with most Social Security matters.

Local community members from the Freeport area may speak with a representative by calling the local Freeport Social Security office at 1-866-964-0028 or our National 800 Number at 1-800-772-1213 (1-800-325-0778 TTY). For people who live in other parts of Long Island, we provide local office phone numbers conveniently online with our Social Security Office Locator.

Although our offices are not providing service for walk-in visitors, we may be able to schedule an appointment for limited, critical issues if we cannot help someone by phone and if they cannot get the information they need or conduct their business online.

Please encourage your community members to call or take advantage of our secure and convenient online services to:

  • Apply for Retirement, Disability, and Medicare benefits,
  • Check the status of an application or appeal,
  • Request a replacement Social Security card (in most areas),
  • Print a benefit verification letter, and
  • Much more.

Most business with SSA can be done online but we know that many people still rely on phone or in-person help. That’s why we want people to know they can still count on us by phone.

Lastly, we know that getting medical and other documentation can be difficult due to the pandemic. We continue to extend deadlines wherever possible.

Your voice matters and our community members will listen. Please let me know if you are able to display or share the attached poster – in English, and Spanish, as well as Arabic, Chinese, French, Korean, Polish, Portuguese, and Russian – so that our diverse local community is aware, and share this email and the posters with other agencies in the local area. I appreciate your help and thank you.


Allison Vercellone

District Manager, Freeport, NY

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